7c777 Privacy Policy

1 Introduction and Purpose

7c777 treats the privacy of its users as a top priority. This privacy policy document explains what types of information we collect when you use our platform, how that information is stored and processed, and in what circumstances it may be shared with third parties.

Our goal is to maintain a transparent and trustworthy relationship with you. Your information will never be used unnecessarily and will not be sold to third parties. To learn more about us, visit the 7c777 About Us page.

2 What Information We Collect

Various types of information are collected when you create an account and use services on 7c777. This information is used to improve our service quality and provide you with a proper experience.

2.1 Registration and Identity Information

Information collected from you when creating an account:

• Full name and date of birth
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• National ID card or other document details for identity verification

2.2 Financial Transaction Information

During deposits and withdrawals, your mobile banking account details (such as bKash, Nagad, Rocket, Upay numbers) and bank account information required for bank transfers are stored securely. This information is used solely for verifying and processing transactions.

2.3 Usage and Technical Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Site browsing patterns and login times
• Game history and betting details
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Use

The collected information is used for the following purposes:

• To create, verify, and manage accounts
• To complete deposit and withdrawal transactions
• To identify and resolve technical issues
• To help prevent fraud and money laundering
• To maintain platform security and safety
• To provide customer support and handle assistance requests
• To meet legal obligations
• To improve the user experience and send relevant information

7c777 never sells your personal information to third parties or shares it with other organisations for advertising purposes.

4 Data Sharing and Disclosure

We generally do not share your information with third parties. However, information may be disclosed in the following circumstances:

4.1 Payment Processors

Necessary information is shared with our payment partners (bKash, Nagad, Rocket, Upay, and banks) to complete financial transactions. This information is used solely to process those transactions.

4.2 Legal Obligations

We may be required to disclose information to comply with a valid order from a competent court or government authority. In such cases, we will disclose only as much as is legally required.

4.3 Fraud Prevention

Information may be shared with security agencies when needed to investigate fraud or cybercrime. In these cases as well, the principle of protecting the user's interests is followed.

5 Data Security Measures

7c777 follows industry-standard technical measures to keep your personal and financial information secure. The key elements of our security framework are listed below:

5.1 SSL Encryption

SSL (Secure Socket Layer) encryption is active on all pages of the site, which encrypts all data exchanged between your browser and our servers. As a result, third parties cannot read the data during transmission.

5.2 Password Protection

Your password is never stored in plain form. It is transformed and stored using industry-standard hashing algorithms, so even if someone views the database, the original password cannot be retrieved.

5.3 Access Control

Only authorised staff can access your personal information, and only on a need-to-know basis. All system access is logged and regularly audited.

6 Cookie Policy

7c777 uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

Cookies required for the site's basic functionality — such as maintaining a login session — are always active, and the site will not work properly without them.

6.2 Analytical Cookies

Analytical cookies are used to understand which parts of the site users visit most. This information is analysed in aggregate and is not used to identify any individual.

You can reject cookies by changing your browser settings, but some site features may be limited as a result.

7 Data Retention Period

We retain your information while your account is active. Even after an account is closed or becomes inactive, certain information may be retained for a specific period to meet legal obligations, resolve disputes, and prevent fraud. Once that period expires, the information is securely deleted or anonymised.

8 User Rights

You have certain specific rights over your own information, which we respect:

8.1 Right to Access

You may ask us at any time what information we hold about you. If you contact us via live chat or email, we will respond as quickly as possible.

8.2 Right to Correction

If any information we hold about you is incorrect, you may request that it be corrected. Once accurate information is provided, we will make the correction promptly.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing or analytical purposes. Once we receive your objection, we will stop that use.

9 Protection of Minors' Data

7c777 services are strictly for individuals aged 21 and above. We do not knowingly collect information from minors. If it is found that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. The Responsible Gaming guide contains detailed information on age verification and self-regulation.

10 Third-Party Links and Services

Game providers on our platform (such as Pragmatic Play, PG Soft, Evolution, JILI, and others) deliver their services through their own technology. These providers may have their own privacy policies. Their policies may also apply to data generated during gameplay.

11 Changes to This Policy

This privacy policy may be updated from time to time due to technological changes, legal requirements, or business developments. For significant changes, you will be notified via your registered email or through the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

More detailed information on general terms of use can be found on our Terms and Conditions page.

12 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact our customer support team. We are available 24 hours a day, 7 days a week in both Bangla and English.

• Live Chat: Click the message icon on the platform
• Email: [email protected]

For answers to common questions, visit our FAQ page, where many common topics are covered in detail.